Terms & Conditions

Global Exim Institute

Payment Terms & Conditions

1. Payment Processing

  • All payments to Global EXIM are processed exclusively through our Payment Gateway Providers.
  • Any discrepancies in payment realization typically take 24-48 hours for identification by the Payment Gateway Providers, after which further assistance will be provided.
 

2. Taxation

  • All transactions on the Global EXIM platform are subject to Goods and Services Tax (GST) at a rate of 18% (9% IGST and 9% SGST).
 

3. Duplicate Payments

  • If a customer unintentionally makes a duplicate payment, it should be reported to info@globaleximinstitute.com.
  • Similar to other payment issues, discrepancies in realization may take 24-48 hours for identification and further assistance by the Payment Gateway Providers.
 

4. Non-Refundable Fees

  • Fees paid towards any Training Programs by Global EXIM are non-refundable under any circumstances.
  • However, if needed, your registration can be shifted to a future session or batch. Please note that any change in the batch/session must be communicated by 9 AM on the day the training begins.
 

5. No Cancellation Policy

  • Once payment is made by the customer, cancellations are not permitted.
  • Alternatively, you may shift your registration to a future session or batch, with the same notification requirement by 9 AM on the day of the training’s commencement.
 

6. Fee Structure Changes

  • Global EXIM reserves the right to change the fee structure of its Training Programs.
  • Customers who have pre-registered for a particular training will be notified of any changes via email.

 

Important Note:

By submitting a payment through our online payment site, you agree to these terms and conditions, including any future updates or changes made on our website.

 

Disclaimer

We do not hold liability for transactions that you do with guest speakers or service providers introduced in the duration of our training programs. They are introduced on basis of their understanding in the industry and not for business transactions with any learner.

In case of any dispute with any Guest Speaker / Subject matter experts, Suppliers, Customer House Agent, Logistics Companies or Logistics Professionals, Bankers or Banks, Exporters, Importers, and Service Providers like Packaging house, Cold storage, etc., Global EXIM Institute will not be liable.